Reference

Your Rights and Our Rules at 44r4

Using 44r4 means you agree to a set of terms shaped around account access, wallet conduct and regional eligibility — whether you deposit via bKash, Nagad or Rocket.

Jurisdiction-dependent accessbKash, Nagad, Rocket wallet termsAccount eligibility conditionsFair use and conduct rules
44r4 Your Rights and Our Rules at 44r4
CONTACT CHANNELS

Reach Us on Legal or Account Questions

If something in our legal terms is unclear, or you believe an account action was applied incorrectly, our support team is the right place to start. Raise your concern through the channel that suits you — we handle account-specific legal queries the same way we handle wallet disputes.

Team online

Live Chat

Start a live chat session from the account page. Use this for urgent queries about account suspensions, wallet verification blocks or eligibility questions that need a quick response.

Email Support

Send a detailed written query to our support address. Attach your account ID and the bKash, Nagad or Rocket transaction reference if your question involves a specific payment dispute.

Help Centre

Our help centre holds written answers to the most common legal and eligibility questions, including how account terms apply to Rocket and Nagad wallet holders in supported regions.

ACCOUNT SECURITY

How 44r4 Handles Your Data and Account

Data handling, cookie use and account security are all governed by the terms on this page. Here is how each area works in practice so you know exactly what we retain and how you can act on it.

Data Retention

We hold account data — including wallet transaction records from bKash, Nagad and Rocket — for as long as your account is active and for a defined period after closure, as required by our operating terms.

Cookie Use

Cookies on 44r4 track session state and lobby navigation. No cookie stores your bKash PIN or Nagad credentials — payment authentication happens entirely inside your own wallet app.

Account Security

Each login requires OTP verification sent to your registered mobile number. If you suspect unauthorised access, lock your account from the security settings page and contact support immediately.

Requesting Changes

To update your registered name, mobile number or linked wallet, submit a written request through live chat or email with a valid ID. Changes to payment details require wallet-level re-verification before they take effect.

What You Asked About Our Legal Terms

These are the questions we hear most often about account eligibility, data rights and how our terms interact with local payment methods like bKash and Nagad.

No. Whether access to this platform is lawful depends on your local law and eligible region. You are responsible for checking that before opening an account or depositing funds.

Wallet name matching is a core condition of our account terms. It prevents fraudulent withdrawals and ensures that when Rocket or bKash processes a payout, the funds reach the verified account holder.

Yes. Submit a written data request via live chat or email, including your account ID. We will confirm what data we hold and provide it in line with the terms applicable to your region.

The revision date at the top of this page changes whenever we update the terms. If a change affects how wallet deposits or withdrawal verification work, the update summary will spell that out directly.

Transaction records tied to your bKash, Nagad or Rocket wallet history are retained for a defined period after closure under our data retention policy. Contact support for specifics on your account.

Contact support via live chat or email with your account ID and the relevant transaction reference. Legal disputes follow the formal review process set out in the account terms section.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.